COFFEE
Is your coffee certified organic?
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Is your coffee certified organic?
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While we currently have some organic offerings we do not advertise as such. The term “organic” in the specialty coffee industry does not always have to do with quality, and is often just a matter of a farmer's ability to pay a premium to receive the certification. Many farmers who focus on quality that we work with in fact do farm their coffee organically and responsibly, though they don’t possess the funds to receive such a certification. Unfortunately it’s a lot more complicated and convoluted than organic = good.
We focus on selecting the best possible quality coffee rather than selecting based on a certification.
Why do you only offer single origin coffees?
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Why do you only offer single origin coffees?
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Because each coffee possesses it's own unique characteristics. They all possess a slightly different solubility when roasted, leading to different levels of extraction. Roast level directly dictates solubility and extraction levels, which is why we tend to avoid blending coffees of different origins. We prefer to highlight each coffees individual characteristics.
We however, from time to time, will offer what is referred to as a bulk regional blend. This is coffee from multiple producers within the same region.
Are your coffees Fair-Trade Certified?
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Are your coffees Fair-Trade Certified?
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All of our coffees are purchased WELL ABOVE the current Fair-Trade minimum prices. Direct relationships and quality mean more to us than the certification by a third-party. While we have purchased coffees that are certified Fair-Trade, we do not necessarily seek out this certification or advertise as such.
SHIPPING
When will my coffee ship?
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When will my coffee ship?
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We ship out orders Monday-Friday every week. Orders placed after 12pm on Friday will ship the following Monday. Orders placed on holidays will also ship the following working day.
Do you ship internationally?
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Do you ship internationally?
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No. We currently only ship within the contigious USA.
How long will my order take to reach me?
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How long will my order take to reach me?
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We ship all our coffee orders with UPS & USPS. All orders should arrive within 3-4 days of order placement. If your order hasn't arrived within that time period, please contact us at roastery@definedcoffee.com and we'll rectify.
Is my package insured?
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Is my package insured?
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No as this adds a cost to the shipping charges. However if your package doesn't arrive then we will replace your order at no charge.
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Contact US
About us
Striving to Define Great Coffee! We're a Coffee Company based in Mooresville, North Carolina. We roast specialty single-origin coffee from all over the world.